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A red Morphsuit character behind a help desk answering questions from a blue and a black Morphsuit character

Help Centre

Frequently Asked Questions

Sizing, delivery, returns, and how to wear a Morphsuit.

Help Centre

Answers to the questions we get asked most, about our costumes, sizing, ordering, delivery, and returns.

The full detail lives on our size guide, Delivery in Detail, and Returns pages.

About MorphCostumes

What is a Morphsuit?

A Morphsuit is an all-in-one stretch costume that covers you from head to toe, including your face. We invented it in 2009. It is made from a breathable 125GSM+ stretch knit (91% polyester, 9% elastane) with four-way stretch, and the mask is a fine knit you can see, breathe, and drink through while nobody can see in. It is the costume that started MorphCostumes.

What is MorphCostumes?

MorphCostumes is a global online costume brand and the original maker of the Morphsuit. We were founded in Edinburgh, Scotland, in 2009 by Fraser Smeaton, Ali Smeaton, and Gregor Lawson, and we now design over 1,500 costumes for Halloween, World Book Day, Christmas, stag and hen dos, and every party in between. We make your best times better with costumes.

Are MorphCostumes legit?

Yes, we are a real company. MorphCostumes is part of AFG Media Ltd, based in Edinburgh, Scotland, and we have sold millions of costumes worldwide since 2009. We are an award-winning brand, so have a look at our awards and press coverage, read the full story on Our Story, or read customer reviews on our Trustpilot profile.

Where are MorphCostumes based?

We are based in Edinburgh, Scotland, where the business was founded in 2009. We design our costumes here and ship them worldwide. Order from this UK site for delivery across the UK and the Republic of Ireland.

Are your costumes good quality?

Yes, quality is the thing we are most serious about. Every costume goes through over 30 measurement checks, and we run over 500,000 quality checks a year. All of our kids' products are safety tested by accredited labs. Our fabric is a breathable 125GSM+, so costumes turn up looking like the photo, fit properly, and last the whole event.

Is MorphCostumes the same as Morphsuits?

Morphsuits are our original product; MorphCostumes is the brand that makes them. We started with the Morphsuit in 2009 and grew into a full costume range, so you will find Morphsuits alongside thousands of other costumes on the same site. The website you are on now (morphsuits.co.uk) is our official UK store.

Are these authentic Morphsuits?

Yes, these are authentic Morphsuits, made by the people who invented them. A real Morphsuit has two zips at the back for easy fastening, reinforced stitching, a fine mask knit you can see, breathe, and drink through, and the official Morphsuits logo on the lower back. We always recommend buying from us directly so you get the genuine article and not a cheap imitation.

Where can I read MorphCostumes reviews?

Customer reviews of MorphCostumes are on our Trustpilot profile, which covers our UK, US, and European stores on one page. For what the press and the industry have said, see our press coverage and awards.

Do you have a shop I can visit?

No, we are an online store. You can buy from this website, and a selection of our costumes is also sold on Amazon. Ordering direct from us gets you the full range, our size guides, and our returns policy.

Our costumes and range

Do you sell kids costumes?

Yes, we have a full range of kids costumes for all ages. That includes kids Halloween costumes, nativity and Christmas outfits, World Book Day costumes, kids inflatables, and kids Morphsuits. Every kids costume is sized with a child's measurements in mind and made from the same quality fabric as our adult range. All of our kids' products are safety tested by accredited labs.

Do you sell Halloween costumes?

Yes, Halloween is our biggest season and we have costumes for adults and kids. You will find everything from skeletons and zombies to inflatables, scary masks and classic Morphsuits. Browse the Halloween range to see this year's costumes.

Do you sell Christmas and nativity costumes?

Yes, we make Christmas costumes and nativity costumes for the whole family. That covers Santa suits, elves and festive characters for adults, plus nativity outfits for the school play. There is a dedicated kids Christmas and nativity range too.

Do you do World Book Day costumes?

Yes, we have World Book Day costumes for teachers and adults, plus a kids World Book Day range for the classroom. Whether you are dressing a class or yourself, you will find book characters and easy, comfortable outfits. Order early in the new year, as World Book Day costumes sell fast.

Do you sell inflatable costumes?

Yes, we have a big range of inflatable costumes for adults and kids. Think dinosaurs, aliens, sumo suits and more, all powered by a small built-in fan. They are a guaranteed way to be the centre of attention at any party.

Do you sell masks?

Yes, we make a range of masks, from animated Digital Dudz masks to classic costume masks. They work on their own or finish off a full costume. Have a look at the masks range to see what is available.

What are Digital Dudz?

Digital Dudz are our animated costumes and accessories, developed with Mark Rober. Each one has a clear pocket for your phone: you play the matching animation on the screen, slot the phone in, and the costume comes to life with a moving eyeball, a beating heart, or a crackling fire. No app is needed. The animations are free GIFs on our Digital Dudz animations page.

Do you sell Power Rangers costumes?

Yes, we make officially licensed Power Rangers costumes for adults and kids. The range covers the classic Rangers, so you can suit up as a Red, Blue, Pink, Yellow, Black, Green, or White Ranger, with Morphsuit, muscle-suit, and piggyback styles. Each Morphsuit version is made from our stretch Morphsuit fabric for comfort and easy movement.

Do you sell stag and hen costumes?

Yes, we have stag and hen costumes built for a big night out. Group Morphsuits, funny costumes, and matching themes are all popular, and we offer discounts on big group orders. Contact us before you order and we will set it up for the whole group.

Do you sell Morphsuits in different colours?

Yes. Our solid colour Morphsuits come in 11 colours, and we make patterned, Halloween, and superhero-style Morphsuits for adults, plus a full kids Morphsuits range. Every one uses the same breathable stretch fabric, so it looks sharp and moves with you.

Sizing and fit

Are Morphsuits true to size?

Yes, when you size by the chart rather than by your usual clothing size. Adult Morphsuits are sized by height and weight, kids Morphsuits by height, and most other costumes by chest, waist, and hips. Measure yourself, check the chart under the red Size Guide button on the product page or on our size guide, and if you land between two sizes, choose the larger one. Every costume goes through over 30 measurement checks, so the size on the chart is the size you get.

How do I find the right size?

Every product page has its own size chart: click the small red Size Guide button above the size dropdown. Measure yourself against that chart rather than guessing from your usual clothing size. Adult Morphsuits go by height and weight, kids Morphsuits by height alone, and other costumes by chest, waist, and hips. If you land between two sizes, choose the larger one. Our size guide explains how to measure and carries every chart in full.

Are Morphsuits warm?

Morphsuits are comfortable across a range of temperatures. The 125GSM+ spandex is breathable, so it will not overheat you indoors or at a party, and it adds a light layer outdoors. For a cold outdoor event you can wear thin layers underneath without spoiling the fit.

What are Morphsuits made of?

Morphsuits are made from a breathable 125GSM+ stretch knit, 91% polyester and 9% elastane, with four-way stretch so the suit moves with you. The mask uses a fine knit with tiny holes you can see, breathe, and drink through, while the fabric looks solid from the outside. Double zips and reinforced stitching are built in so it lasts the whole event and beyond.

Do you do kids sizes?

Yes. Kids Morphsuits come in S, M, L, and XL, sized by height for ages 3 to 14, and a large part of the wider range comes in kids sizes too. Each product page lists the sizes available and a size guide with children's measurements, and our size guide has the full charts. Our kids range is the quickest way to see everything made for children. All of our kids' products are safety tested by accredited labs.

Will my costume look like the photo?

Yes. What is in the pack matches what is on the page: we photograph the costume you will receive, every costume goes through over 30 measurement checks, and our Morph Promise is no costume fails, designs that flatter, party-long comfort, and no unwanted surprises. If anything about your order does not match the page, contact us within 30 days of your order date with your order number and a photo, and we will put it right.

Wearing your Morphsuit

How do I put on a Morphsuit?

Putting on a Morphsuit is simple: step in feet first, pull it up, fill the arms, then pull the hood over your face to finish the look. There is a double zip up the back, so you can do the whole thing yourself, depending on how flexible you are feeling.

Can you zip up a Morphsuit yourself?

Yes. Authentic Morphsuits have two zips, which makes them much easier to fasten on your own. As long as you can reach the back of your neck, you pull one zip down from the top of your head and the second up from the middle of your back. The two-zip design is what makes self-fastening easy.

What do I wear under a Morphsuit?

You can wear whatever you like underneath, but tight underwear works best. Loose boxers can show as creases through the fabric, so close-fitting underwear keeps the look clean. If you would rather feel less exposed, simply double up.

Can you see out of a Morphsuit?

Yes, you can see out clearly, while others cannot make out your face. The mask is a fine knit with tiny holes you can see, breathe, and drink through. From the outside the fabric looks solid, so you get the full effect without losing your vision.

Is it hard to breathe in a Morphsuit?

No, it is easy to breathe in a Morphsuit. The fabric is a thin, breathable knit, which is why people run marathons and play sports in them. You will be comfortable wearing one all event.

Can you drink through a Morphsuit?

Yes, the fabric is thin enough to pour a drink straight through it. It works in one direction only, though, so liquids going the other way are a different story. Go easy on the round of shots.

Can you swim in a Morphsuit?

No, please do not swim in a Morphsuit. Wet fabric over your face is genuinely unsafe, so a Morphsuit is strictly for dry land. Keep it for the party, not the pool.

What does pop-up mean?

Some of our costumes are described as pop-up because they are built with light wire frames that spring into shape. The wire gives the costume great structure and impact, then folds flat so it is easy to store and pack away. You unfold it and it is instantly ready to wear.

How do I wash or care for my costume?

Fabric costumes and Morphsuits: hand wash only in cold water, wash inside out, and hang to dry. Do not tumble dry, iron, or bleach. Inflatable costumes: remove the fan pack and sponge wipe the costume. Pop-up and wired costumes never go in a washing machine. Always take your phone or any electronics out of a Digital Dudz costume before washing.

How do you go to the toilet in a Morphsuit?

A Morphsuit opens at the back, so you take the top half down rather than the whole suit off. Open the back zip, slip your arms out, and lower the suit to your waist; afterwards, pull it back up and zip up again, which you can do yourself with the two-zip design. It takes a minute or two each way, so allow for that at a busy party, and go before you suit up.

Can you talk and hear in a Morphsuit?

Yes. The mask is a thin knit, so you can talk and be understood, although your voice sounds a little muffled through the fabric, and you can hear normally. If you expect to do a lot of talking, you can also pull the hood down between conversations, since it unzips from the back of the head.

Is a Morphsuit see-through?

No. From the outside the fabric looks solid, so nobody can see your face or what you are wearing underneath, while you can see out through the mask. The fabric shows more when it is stretched hard, so size by the chart and choose the larger size if you are between two, and wear close-fitting underwear so no seams or creases show through.

How long will a Morphsuit last?

A Morphsuit is built for wear after wear: double zips, reinforced stitching, and a 125GSM+ stretch knit that goes through over 30 measurement checks and our 500,000-plus quality checks a year. Hand wash it in cold water, hang it to dry, and keep it away from sharp objects and rough surfaces, and it will see you through many parties. If a seam or zip fails in normal use within 30 days of your order, contact us and we will put it right.

Orders

How do I place an order?

Browse by category or use the search bar to find a costume, choose your colour and size, then add it to your basket. Open your basket to review or change items, then click checkout to complete your order. Our site works on mobile, tablet and desktop.

Do I need an account to order?

No, you can check out as a guest without an account. You can create one after ordering if you would like to track orders, view past purchases, save addresses, and manage your email preferences. It is entirely optional.

Can I change or cancel my order?

If you have changed your mind, visit our Contact Us page and choose Cancellations for how to request a change. We move quickly, so if your order has already been picked and packed in the warehouse, we may not be able to cancel it. Contact us as soon as possible to give us the best chance.

Do you have a discount code?

We share discount codes and exclusive offers with our mailing list, so signing up is the best way to hear about them first; there is a sign-up box at the bottom of every page. We also offer discounts on big group orders: contact us before you order and we will set it up.

Do you offer bulk or trade discounts?

Yes. We offer discounts on big group orders, arranged by contacting us before you order so we can set it up for you. If you are a retailer wanting to stock our products, email [email protected] to reach our trade team.

Will there be a price on a gift order?

No. We do not include any price on the product packaging, and the packing slip does not show prices either. That makes our costumes safe to send straight to someone as a gift.

Delivery

Do you offer next day delivery?

Our UK Express service gets most orders there the next working day: order before 2pm Monday to Friday and your order is sent that day by tracked courier, with delivery within 2 working days and 90% of orders arriving the next working day. We do not process orders at the weekend, and the Highlands and Islands, Northern Ireland, and the Channel Islands take longer. See Delivery in Detail for every service.

How long does delivery take?

Order before 2pm Monday to Friday and we send your order that day; after 2pm it goes the next working day. UK Express arrives within 2 working days, with 90% of orders there the next working day. Highlands and Islands standard delivery takes 5 to 6 working days, Northern Ireland and Jersey and Guernsey 3 to 5, and the Republic of Ireland around 5. Every service is tracked, and items from one order can arrive on different days. Full details on Delivery in Detail.

How much does delivery cost?

Delivery cost depends on the service and where you live. Our Delivery in Detail page lists every option and price, and you will see the exact cost at checkout before you pay.

Where do you deliver?

Our UK site delivers across the UK, including the Highlands and Islands, Northern Ireland, Jersey, and Guernsey, and to the Republic of Ireland. For other countries we run separate stores: morphsuits.com for the USA, morphsuits-canada.com, morphsuits.com.au, and stores for Germany, France, the Netherlands, Italy, and Spain. Order from the store for your country so your order ships correctly and without customs issues.

Can I deliver to a different address?

Yes. At checkout you can enter a delivery address that is different from your billing address. That makes it easy to send a costume straight to a friend, family member or workplace.

How do I track my order?

Your tracking details are emailed automatically to the address you used at checkout once your order is on its way. The email comes from the carrier rather than from us, so search your inbox for "Morph" and check your spam or junk folder; it can take up to one full working day to arrive. You can also track your order on our site, or contact us with your order number and we will send your tracking through manually.

What if my order is late or has not arrived?

First check your tracking link, which the carrier emails once your order ships (search your inbox for "Morph" and check spam). Delivery estimates count working days from the day after you order, and we do not process orders at the weekend, so an order placed on Friday afternoon ships on Monday. If your tracking has not updated or your order is outside its delivery window, contact us through the Contact Us page with your order number and we will chase it with the carrier.

Returns and refunds

What is your returns policy?

We accept returns for a refund within 30 days of your order date, as long as the item is new, unworn, unwashed, and in its original packaging with all accessories. Your return must be postmarked within those 30 days, include the returns form or a note with your order ID, and be sent by a tracked service at your own cost. For hygiene reasons, items that go on your face, feet, or hair (such as wigs, eyelashes, shoe covers, and socks) can only be returned unopened. Full conditions and the returns address are on our Returns page.

How do I return an item?

Check the item meets our returns policy, then pack it in its original packaging with the returns form or a note giving your order ID, your name, and the reason for the return. Post it to the returns address on that page using a tracked service, and keep your proof of postage. We will email you when your return has been processed. Contact us first if your item arrived damaged or faulty.

How long will my refund take?

Once your parcel reaches our warehouse, it takes 3 to 10 days to process your return, and we email you to confirm. After that, your refund takes a further 5 to 7 working days to show on your original payment method, depending on your bank or card provider. If it has been longer than that, contact us with your order number and we will look into it.

What if my order arrives damaged or faulty?

In the unlikely event your order arrives damaged or faulty, contact us through the Contact Us page within 30 days of your order date and before sending anything back. Include your order number, a description, and a photo of the problem, and we will sort it out from there.

What if something is missing from my order?

Check the Product Includes line on the product page first, because accessories shown in a photo are sometimes sold separately. If an item listed as included is missing, or you received the wrong item, contact us through the Contact Us page within 30 days of your order date with your order number and a photo of what arrived, and we will send the missing piece or put it right.

Who pays for return postage?

Return postage is paid by you, and we recommend a tracked service so your parcel can be followed. We do not refund the original delivery cost on returns unless the item is damaged, faulty, or we made an error with your order. This does not affect your statutory rights on faulty items.

Can I exchange an item?

We do not run direct exchanges. If you would like a different size or item, return the original for a refund and place a new order, so you get the costume you want without waiting for the return to clear first. Our returns process covers the whole thing.

Do you have an extended Christmas returns window?

Yes. Anything bought during December as a Christmas present gets an extended seasonal returns window: as long as the item meets our returns policy, you can return it up until 30 January. Everything else follows our standard 30-day window.

Payment and security

What payment methods do you accept?

We accept Visa, Mastercard, Maestro, American Express, and PayPal. You will choose your payment method securely at checkout, and all card details are encrypted, so your information stays protected.

When will I be charged?

Your account is charged when you place your order. You will see the full total, including delivery, before you confirm and pay. Nothing is taken without your confirmation at checkout.

Can I get a VAT invoice?

Yes. Your dispatch email doubles as a VAT invoice and receipt, with all the relevant details on it. If you need a more detailed invoice for business purposes, contact us and we will arrange one.

How do you keep my details secure?

All sensitive information, including card details, name, and address, is encrypted, so data passed between your device and our website cannot be read even if it were intercepted. You can read more on our security page and shop with confidence.

Contact

How do I contact MorphCostumes?

The quickest way to reach us is through our Contact Us page, where you can choose the topic that fits your query, or email us at [email protected]. We handle enquiries by email and our contact form rather than by phone, which lets our UK team give every query proper attention. Include your order number where relevant and we will get back to you as soon as we can.

Still need help?

If your question is not answered above, email us through the contact page with your order number and we will get back to you as soon as we can. Our team handles every enquiry by email rather than by phone, so each one gets proper attention.

We make your best times better.