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Product Advice – Size and Product Information
Each product page has all the information that we can provide including our very own sizing matrix for Morphsuits.Still got a question?
Are you sure we can’t help you through?
- Track My Order
Want to edit your order?
At this time of the year we are really really busy and so we have to automate our systems in order to provide as fast a service as possible for all our customers. This means that your order will have gone straight to the warehouse along with thousands of other orders and so is very difficult to change.
If there is an issue with your order please follow this advice:
- If the delivery address is wrong and it can't be delivered it will come back to us and we will refund your money. In this case we recommend that you place another order with the correct address so that you don't miss out on your costume.
- If you have ordered the wrong size or costume or chosen the wrong delivery option we recommend that you return this for a refund when it gets to you. In the meantime place another order for the correct order so that you have the costume you need.
- If the billing address is wrong, dont worry, if you received an order number then payment has been accepted so all is well.
Are you sure we can’t help you through?Still got a question?
If you have changed your mind or placed an order by a mistake we will certainly try our best to cancel your order for you although once an order has been sent to our warehouses it may be difficult to stop. Don’t worry though, if we cant stop it all you have to do is:
- Refuse delivery which will return your order to our warehouse for a full refund of the product cost, or
- Follow our full Returns Process. We will notify you when the order is received and when you can expect your refund (normally 5-7 days)
If you are looking to resell Morphsuits as a Trade Customer please click here to find out how to open a Trade Account.
Thanks for your interest in MorphCostumes. Its great that you are raising awareness and doing something for charity.
Because we get so many requests like this we have decided its better to support chosen charities directly each year. We think what you are doing is absolutely great though and wish you all the best with fundraising.
Thank you for wanting to share feedback with us on your experience with MorphCostumes.
Currently we use Feefo to provide direct feedback to our Website and Customer Service teams. After you have purchased a costume from us you will receive an email offering you the chance to share your experience.
If you have some feedback outside of this please feel free to get in touch via Facebook, Instagram or Twitter!
Thank you for your interest in working for MorphCostumes.
We are not currently recruiting at the moment but please keep an eye on this page for any future openings.
Thank you for your interest in MorphCostumes. If we are interested we will come back to you as soon as we can.
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